Privacy Policy

1. Introduction

Welcome to Synappses Live. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our browser-based live meeting platform, or interact with our services.

2. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

• Account & Contact Data: Name, email address, phone number, and organization details when you register or contact support.
• Meeting Data: Metadata related to your video calls, webinars, and live streams (such as session duration, participant count, and timestamps).
• Technical & Usage Data: IP address, browser type, device information, operating system, and log files collected automatically.

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing, maintaining, and improving our browser-based video meeting platform.
• Powering real-time features such as live translation overlays and AI meeting summaries.
• Communicating with you regarding updates, security alerts, and customer support inquiries.
• Ensuring security, preventing fraud, and enforcing our terms of service.

4. Data Security & Confidentiality

We implement industry-standard encryption protocols (including WebRTC encryption in transit and AES-256 for data at rest) to secure your communications. We do not sell your personal data or meeting content to third parties.

5. Third-Party Services

We may utilize trusted third-party service providers (such as hosting infrastructure and payment gateways) strictly to assist in operating our services. These providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Your Rights

Depending on your location, you have rights regarding your personal data, including the right to access, correct, export, or delete your personal information. To exercise these rights, please contact us at support@synappses.in.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us: